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At ResumeOcean, customer satisfaction drives everything we do. Our transparent refund policy ensures you understand exactly when and how refunds are processed.
Refund requests must be submitted within 7 days of your purchase date.
Refunds apply only when services weren't delivered or technical errors occurred on our end.
No refunds once resume or cover letter services have been initiated or completed.
Personalized services including resume enhancement, cover letter drafting, and job application submissions become non-refundable once our team begins working on your project. We encourage reviewing our service details thoroughly before proceeding with payment.
To request a refund, contact our support team at info@resumeocean.com with these details:
Approved refunds are processed within 7–10 business days and credited back to your original payment method.
Questions about this policy? Reach out to our friendly support team at info@resumeocean.com